Tent is an online community platform, which is owned, and the service provided, by Impact Box Limited (“Impact Box” below), Company Number 09914362, a limited company registered in England and Wales.
Every user on the Tent platform is either a Member or part of a Host Organisation (we refer to these users here as Hosts). Hosts invite Members to join a Tent Community, either through a named invite or an open registration link.
This policy outlines how we as a data controller gather, use and protect the personal data of those using the Tent platform . It applies to both Hosts and Members as well to users of the Tent marketing site.
Registered Address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA
We collect personal data to conduct our business, provide and market our services and products, and meet our legal obligations. We may also collect personal data for other purposes, which we would describe in more detail to you at the point we collect the personal data.
You may refuse to provide us with some or all of your personal data; however, this may limit the ways in which we can interact with you, including providing you with our services.
For users of the Tent platform (Members and Hosts)
For visitors to the Tent marketing site
We will share personal data as we are required by law, such as to comply with any court order, or other law or legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a governmental or regulatory request.
We may also share personal data to enforce our rights arising from any contracts entered into between you and us and for billing and collection.
You might find links to third party websites on our website. If you click a link to a third-party website and visit that site, you may be allowing that site to collect and share certain data about you. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever.
We are located in the United Kingdom. When we share data, it may be transferred to, and processed in, countries outside of the European Economic Area (EEA), such as to the United States, where some of our third party service providers are located. We ensure that any third party service providers we share information with have safeguards in place to ensure your personal data remains protected.
Where your personal data is transferred outside the EEA, it will only be transferred to a third party where we have approved transfer mechanisms in place to protect your personal data – e.g., by entering into the European Commission’s Standard Contractual Clauses. For further information, please contact us using the details set out in the Contact us section below.
Tent should not be used by children under the age of 13 and therefore we do not collect data for children under 13. Children over the age of 13 may use the Tent platform and we will therefore process their personal data with their consent. We will process data in accordance with the ‘Age appropriate design code’.
It is the customer’s responsibility to ensure they do not invite children under 13 years old to use the platform.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. This applies in the cases above where you have consented to us processing your personal data, for example by signing up to a mailing list or applying for a job. You are able to remove your consent at any time. You can do this by contacting email@example.com.
(b) We have a contractual obligation. If you are a Tent user, we process your personal data in order to fulfil our contractual obligations to you.
(c) We have a legal obligation. In some cases, we may have a legal obligation to collect or retain personal information.
(d) We have a legitimate interest. In the cases where (a), (b) and (c) do not apply, we will only process personal data where we have a legitimate interest, and this isn’t overridden by your rights.
In the event that you request your data be erased we will comply with your request within 7 days. Our backup service stores all data in encrypted form for 7 days so it may take up to 14 days for your data to be completely erased. For Members we will also comply with any requests from the Host Organisation to erase your data (for example because you have contacted them to request this) in the same manner.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
We use the following third party providers to provide our services: